SR for Complain Carts CYWMM

SR FOR CARTS CYWMM

COMPLAIN/carts/yard waste/water meter/driveway

Check Email

Click Forward
Enter: To: DL (All investigators)
Enter: Got it
Copy the SR number or Address
Paste the SR number in the search bar
Click Enter
Submit: YN
Dispatch: YN

Read the Complain
Go to the location to investigate and educate/Call the customer
Enter comment

Email to WM Route Managers
Call WM Manager Angel or Emilio
Details Date/Title
Education/Franchise Inefficiency
Custom Field
Franchise Violation
Follow up inspection
Save
Days of collection (MH)
Choose (01)/(00)
Add Comment
Attachment(optional)
Request
Labor
Name
Hour
Add
Save
Request
Status: Depends/Put on Hold/Complete
Check Date: Set it to the following week/ double click
Recheck the following week week
Save
Done

 

 

 

 

 

MISSED

District 1

Submit: Super Code Enforcement
Dispatch: 1D WM Collier
Open/close: Open

 

District 2

Submit: Super  Code Enforcement
Dispatch: 2D WP Collier
Open/Close: Open

Comment
Save
Inbox

 

 

Scroll to Top